Reservation Policy: (Terms and conditions)

• A 100% deposit of the total room cost including taxes is required to secure your reservation within the non-refundable period of your booking.
• Before the Non-refundable period, cancellation is free of charge. Once the booking has been processed, you will receive a Reservation Confirmation email that outlines a summary of your booking. Please review the information carefully and contact us immediately at +297 593 37 09 or booking@mailtoparadise.com  if you have any questions or require any changes.
• Securing your reservation with your deposit means you accept the terms of our Cancellation Policy.
• Alternatively, you may pay your balance via bank wire transfer prior to your arrival.
• Please contact us at +297 593 37 09 or booking@mailtoparadise.com  if you would like us to send you our bank account details and wire transfer instructions.
• Payments must be received before the non-refundable period of your booking. All costs of the wire transfer is for the account of the booker. Please ensure you confirm your payment with us via email.
• Children under the age of 16 years are not permitted to stay at the hotel.
• Pets are not permitted at Aruba Boutique Apartments.

Cancellation Policy: (Terms and conditions)

• Cancellations made before the non-refundable period of your reservation will not be charged.
• Cancellations made within the non-refundable period will be charged 100% of the total booking.
• We do not issue refunds or credits for flight cancellations, due to any circumstances.
• Any changes to your reservation must be received before the non-refundable period of your reservation via email. Changes are subject to availability. In the event that we can’t accommodate you, a credit will be issued.
• There are no refunds or credits issued for reservation changes within the non-refundable period of your booking.
• There are no refunds or credits issued for early checkouts.
• There are no refunds or credits issued due to bad weather, tropical storms, or hurricanes; including any inconvenience or complication caused by a hurricane’s direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are unpredictable by nature.

We highly recommend purchasing travel insurance and cancellation insurance in order to protect yourself from unforeseen events that cause a cancellation.

 Liability: (Terms and conditions)

• Aruba Boutique Apartments and its staff shall not be liable for any damages caused mentally or physically as a result of, or in connection with:
• Any flight delays or cancellations.
• In the event of a traveler becoming ill during a vacation, or having to cut their vacation short, all hospital and medical expenses are the traveler’s responsibility.
  • Monetary crises, social unrest, political or labor problems, economic changes, electrical outages due to weather, mechanical maintenance, or construction difficulties, for any claims, losses, damages, costs, expenses, delays, or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond our or a supplier’s reasonable control, including but not limited to acts of
  • Nature (hurricanes, mudslides, earthquakes), flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or weather conditions, diseases or epidemics/pandemics, novel or unexpected conditions and local laws.
  • Absence of travel documents, visas, passports, and health certificates where required. Aruba Boutique Apartments is not responsible for the advisement of travel and entry requirements.
  • Loss of items that are not secured in the hotel safe, or for losses incurred when rooms are not locked.

Aruba Boutique Apartments is managed and operated by O.L.S. Hotel Aruba N.V. The credit card transactions will appear on your credit card statement under Aruba Boutique Hotel.

Aruba Boutique Apartments l Terms and Conditions l 2023

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